Client: A national retail chain with over 50 store locations.
Challenge: The client received a demand letter threatening legal action due to website accessibility violations under ADA and WCAG guidelines.
Solution: BizAutomate.ai conducted a thorough ADA compliance audit and implemented necessary adjustments, including screen reader compatibility, color contrast improvements, and alternative text for images. An ongoing compliance monitoring system was also established.
Results:
100% compliance achieved within 60 days.
Avoided potential legal fines exceeding $150,000.
Expanded customer reach by 15% through improved accessibility.
Positive PR impact with increased customer trust and loyalty.
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